As summer comes to a close, the Pragma team has made strong progress - driven by major product launches, growing momentum across our platform, and a renewed vision for how we support game studios. We’re excited to share highlights, big milestones achieved, and preview what’s ahead. None of this would be possible without our team, our partners, and customers.
Online Services Summit 2025 (Oct 8-9) - Register Today!
We’re excited to announce the 3rd Annual Online Services Summit is happening October 8–9 in Culver City this year! This exclusive gathering brings together top engineering leaders from our industry that are shaping the next generation of online games.
October 8: Join us for the welcome dinner – an opportunity to network and connect with fellow engineering leaders.
October 9: Participate in a full day of summit activities, including panels, roundtables, and networking focused on the challenges, trends, and innovations in online services.
Speakers
- •Mike Seavers – SVP Technology at Scopely (former EVP Technology at Epic games, former CTO at Riot Games)
- •Meir Wasserman - Head of Engineering, 2K Technology (formerly Amazon Games and EA)
- •Alexandra Takei – Director at Ruckus Games & Co‑Host of the Naavik Gaming Podcast, she’ll be heading the conversations with industry leaders
- •More to be announced
Spots are limited to professionals working in online game services and technologies. Apply by clicking this link, and find out more info right here.
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Company Updates
👀 Our Vision
At Pragma, we’re building the modern publishing stack for games, today offering FirstLook (player CRM & community tools), Connect (accounts, commerce, social), and Engine (multiplayer backend). Together, these unlock a powerful suite that helps studios not just build games, but truly understand, engage, and grow their player communities like never before.

🚀 Customer Acceleration
We’re now supporting 100+ studios worldwide, fueling the growth of incredible games and teams including Brain Jar: Dead as Disco, EA: Battlefield Labs, Bungie, Wolcen: Gods Death & Reapers, and Warren Spector’s Otherside Entertainment. A huge thank you to our partners for trusting us to power their communities and technologies.
🤝 Connect Official Launch
We’re excited to announce the official release of Pragma Connect—a complete solution that delivers out-of-the-box cross-platform features including Accounts, Social, and Commerce, all powered by the trusted Pragma Engine. Connect provides everything your game needs to go live faster: cert-ready APIs, admin tools, and in-game UI for core account/authentication, social, and monetization systems. Built to integrate seamlessly with any existing backend, Connect can save your team months to over a year of engineering time on these generic systems so you can focus on what matters most: making your game.
📈 FirstLook Momentum
With FirstLook, the industry’s first player CRM, we’re helping studios grow, engage and retain their community while also providing a critical bridge in between players and game studios for effective development feedback loops. This summer was jam packed with new updates with highlights below:
- •Playtest Network
- •Player Tags
- •Survey Upgrades
- •Localization for Player Flows
- •Sentiment Tracking
- •Steam Branches
We recently launched the FirstLook Discover page, a new destination for studios to reach more players. It offers a store-like experience where developers can promote their games to engaged playtesters eager to provide feedback. With low-friction signups, high-quality players, and a free pay-it-forward model, FirstLook gives studios a safe way to experiment with discovery and validate their market.

Jump into our Discord, follow us on X, or keep up through our changelog to see what’s new!
🌍 Events & Featured Content
Gamescom Recap
Our first ever FirstLook booth was a smashing success, and we featured some of our amazing partners, including Ruckus Games, Brain Jar Games, Night Street Games, Goosebyte, Wolcen Studios, Pahdo Labs and Noodle Cat Games! We had a blast - thanks to the thousands of you who stopped by!

The Gaming Founders Podcast
The Gaming Founders Podcast is a show where Eden Chen, CEO & co-founder of Pragma, and Kevin Zhang, Upfront Ventures, interview luminary founders that have shaped the gaming industry as you know it today. Season 2 recently launched, and here’s some episodes you may’ve missed!
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Upcoming → Gaming's Emotional Blind Spot: Jenova Chen's Strategy Behind Making Journey and Sky
Subscribe on YouTube right here, or listen on Spotify right here!

As we wrap up the summer and look ahead, Pragma remains committed to powering the future of online games and building stronger bridges between studios and their communities. Every milestone, from major launches to new partnerships, is a testament to what’s possible when talented teams, passionate players, and innovative technology come together. Thank you for being a part of our journey!