Enterprise

Pragma’s enterprise offering is a rich and extensible backend solution for game studios.
Pragma offers extensive support, full source access,
and managed and self-managed options.

Enterprise

Rich feature set for studios building complex live service games

View docs

Accounts

Accounts

  • Cross-platform Accounts
  • Cross-platform friends
  • Multi-game Social systems
Player Data

Player Data

  • Virtual currency stores
  • Loot box and random reward systems
  • Crafting
  • Player content
  • Missions
  • In-game currencies
  • 3rd party store integrations
  • Progression
Customization

Customization

  • Plugin support for Matchmaking, Lobby, Inventory, and Progression
  • Custom services
Game Services

Game Services

  • Authentication with login providers
  • Parties + Invites
  • Matchmaking
  • Loadouts
  • Integration with game server allocators
  • Match End Processing
Data

Data

  • Player + Game Stats
  • Metrics + Monitoring
  • Telemetry + Big data
  • Game Content Data
Infra + Live Services

Infra + Live Services

  • Fully Managed or Self Managed Infrastructure
  • Player support web portal
  • Automated Cloud Provisioning
  • CI/CD Automation
  • Versioned Artifact Management
  • Configuration and Secret Management
  • DNS, VPC, and Network Management

Support

  • 1 hour SLA
  • Full setup, onboarding, and training
  • Business hour support and enhanced support

FAQ

How do I get started? +

Pragma can work with studios to get Pragma Engine set up locally or we can set up a fully managed environment for studios that sign an enterprise license. Studios can sign up for a demo via the website or email us directly at info@pragma.gg.

What if I change my mind?+

Pragma gives studios a full 90 day period “return policy” for all software that we sell.

What kind of support will I get with Pragma?+

Pragma provides support through Slack and has 1 hour response times. We also work hand-in-hand with studios to help them design their systems, as well as helping with setup, onboarding, and training.

Where do I access a roadmap?+

Pragma Engine’s roadmap is designed in collaboration with every studio that we work with. We do product planning quarterly and we share this with our studio partners. We aren’t able to build every feature but because Pragma is built with extensibility in mind, studios can either work with our professional services department or authorized third party vendors, or they can build the feature themselves.

What is the difference between Pragma Engine and using a SaaS solution (like Playfab or Game Sparks)?+

We’ve written a blog on the limitations of SaaS for backend game engines which you can read more about on our blog.

Besides that, here are some other differentiating points:

  • Source code access

  • Ease of integration with engine-native SDKs

  • Dedicated environment

    • No resource sharing

    • Security

  • We provide person-to-person support (includes integration of our SDK into your game and provisioning the dedicated environment)

  • Unlike other managed services, when you grow out of the feature set, you can choose to stick with the platform and grow into the expanded set of enterprise features

  • Built-in integrations to support game server hosting solutions, analytics platforms, and identity providers

Where can I learn more about Pragma?+

Visit our documentation for more detail on Pragma Engine.

Contact Us

Pragma is currently working with a select group of studios in development.

A great underlying platform is essential in bringing players together. Pragma's technology lets us focus on the creative side of game development while offloading much of the complexity of shipping at scale.

Nate Mitchell

Founder of Mountaintop Studios and Oculus