Pragma’s enterprise offering is a rich and extensible backend solution for game studios.
Pragma offers extensive support, full source access,
and managed and self-managed options.
Pragma can work with studios to get Pragma Engine set up locally or we can set up a fully managed environment for studios that sign an enterprise license. Studios can sign up for a demo via the website or email us directly at firstname.lastname@example.org.
Pragma gives studios a full 90 day period “return policy” for all software that we sell.
Pragma provides support through Slack and has 1 hour response times. We also work hand-in-hand with studios to help them design their systems, as well as helping with setup, onboarding, and training.
Pragma Engine’s roadmap is designed in collaboration with every studio that we work with. We do product planning quarterly and we share this with our studio partners. We aren’t able to build every feature but because Pragma is built with extensibility in mind, studios can either work with our professional services department or authorized third party vendors, or they can build the feature themselves.
We’ve written a blog on the limitations of SaaS for backend game engines which you can read more about on our blog.
Besides that, here are some other differentiating points:
Source code access
Ease of integration with engine-native SDKs
No resource sharing
We provide person-to-person support (includes integration of our SDK into your game and provisioning the dedicated environment)
Unlike other managed services, when you grow out of the feature set, you can choose to stick with the platform and grow into the expanded set of enterprise features
Built-in integrations to support game server hosting solutions, analytics platforms, and identity providers
Visit our documentation for more detail on Pragma Engine.
Pragma is currently working with a select group of studios in development.
A great underlying platform is essential in bringing players together. Pragma's technology lets us focus on the creative side of game development while offloading much of the complexity of shipping at scale.